Returns & Exchanges

At Aqueria, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all eligible items. Our goal is to make the process as seamless as possible to ensure you shop with total confidence.

Return Process

• 1.
  Initiate Your Request

  Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once your request is approved, we will email you a prepaid shipping label and a return authorization slip to include inside your package.

• 3.
  Pack and Ship

  Securely pack your items in their original packaging and drop off the parcel at any authorized carrier location within 7 days of receiving your label.

• 4.
  Receive Your Refund

  After our warehouse team inspects the returned goods, your refund will be processed back to your original payment method within 5-10 business days.